Business Analysis: Proficient in Business Analysis using techniques like customer journey analysis, empathy mapping, use case analysis, persona analysis, gap analysis, AS-IS & TO-BE Analysis. Well-versed in UML and BPM concepts.
Stakeholder Management: Skilled in managing stakeholders, including conducting workshops, gathering requirements, and ensuring buy-in.
Certified SAFe and Scrum Expertise: Certified SAFe 5 Practitioner and CSPO (Certified Scrum Product Owner) with extensive experience in Agile methodologies and Scrum practices.
Agile Team Leadership: Proven experience in leading Agile teams, facilitating Scrum ceremonies, managing backlog and ensuring successful sprint deliveries.
User-Centered Design Approach: Experienced in applying design thinking principles to understand user needs, behaviors, and motivations, and develop user-centered design solutions.
UI/UX Analysis and Prototyping: Skilled in conducting UI/UX analysis, creating prototypes, and designing interactive prototypes using tools like Visio, Balsamiq, Invision, Miro, and Figma.
Data Visualization Tools: Proficient in using data visualization tools like Power BI and Tableau to create interactive dashboards, reports, and charts that effectively communicate data insights.
SQL and Data Modeling: Experienced in writing complex SQL queries and working with data modeling concepts and tools like ER Studio to design and implement data models that support business intelligence and analytics.
End-to-End Project Management: Experienced in managing projects from requirement gathering to implementation and hypercare support, ensuring timely and successful delivery.
Cross-Functional Team Leadership: Proven ability to lead cross-functional teams, including business analysts, developers, and testers, to deliver complex projects and programs in pharmaceuticals, healthcare, and logistics industries.
Achievements
Improved Supply Chain Efficiency: Improved supply chain efficiency by 30% compared to legacy applications for GSK's Clinical Trial Supply.
Successful Implementation: Successfully implemented the ERP solution for CKB Logistics within a short span of six months, enabling business expansion.
Enhanced Security: Enhanced GSK's security posture by securing labs and devices, providing a robust foundation for operations.
Global Implementation: Led end-to-end implementation for multiple projects in countries including Georgia, Djibouti, Cambodia, South Africa, and Geneva for MSC Technology.
Delivery of Critical Features: Delivered multiple features, including a mobile application and enhanced user experience for both customers and caseworkers for Accenture's Benefits Management System.
GSK, UK
MSC, Geneva
US Govt
CKB, Indonesia
Pharmaceuticals
Healthcare
Supply Chain
Shipping
Logistics Domain