Tata Consultancy Services
Product Designer
Apr 2021 – Present (1 yr 5 mos) Conducted data analysis to identify trends and opportunities for improvement in the pharma domain
Developed business cases for new initiatives and recommended process improvements
Collaborated with cross-functional teams to implement new processes and systems
Conducted user acceptance testing and trained end-users on new system functionality
Conducted data analysis to support business cases for new initiatives
Ramco Systems
Functional Consultant
Nov 2020 – Apr 2021 (6 mos) Conduct functional analysis and identify business requirements for logistics ,supply chain domain
Design functional solutions to meet business requirements and ensure compliance with industry regulations
Develop and deliver functional specifications to IT teams to ensure successful implementation
Coordinate with cross-functional teams to ensure timely delivery of projects
Conduct user acceptance testing and train end-users on system functionality
Provide post-implementation support to end-users to ensure successful adoption of new systems
Provide recommendations for process improvements and develop SOPs to ensure compliance withregulatory standards
Accenture
Senior Business System Analyst
Feb 2018 – Nov 2020 (2 yrs 10 mos) Conducted business analysis for healthcare providers to identify operational inefficiencies and recommend process improvements
Analyzed claims data and developed reports to identify trends and opportunities for cost savings
Coordinated with IT teams to develop and implement system enhancements
Conducted training sessions for end-users to ensure successful adoption of new systems
Conducted data analysis to support business cases for new initiatives
MSC Technologies India pvt ltd
Senior Business System Analyst
Aug 2012 – Jan 2018 (5 yrs 6 mos) Collaborated with cross-functional teams to analyze business requirements and identify areas ofimprovement in the logistics and shipping domain
Conducted data analysis to provide insights into performance trends, operational issues, and customerfeedback
Developed business strategies to enhance operational efficiency, reduce costs, and improve customersatisfaction
Coordinated with stakeholders to create project plans, track progress, and ensure timely delivery ofprojects
Conducted user acceptance testing and trained end-users on system functionality
Provided recommendations for process improvements and developed SOPs to ensure compliance withregulatory standards