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Experience

A timeline of delivered programs.

From shipping line ERP rollouts across four countries to regulatory automation at GSK — here's the work, in order.

  1. 2023 — PresentStevenage, United Kingdom

    Product Owner / Regulatory Transformation Lead

    Tata Consultancy Services · GSK UK

    Leading Regulatory Reporting & Submission Automation across GSK's global Regulatory Affairs organisation.

    • Mapped end-to-end submission workflows using Empathy Mapping, Fishbone, Personas and Customer Journey Mapping.
    • Defined a future-state operating model aligned with automation, AI capability and structured content.
    • Evaluated SaaS platforms across cost, risk, compliance and long-term scalability.
    • Built high-fidelity Figma prototypes and Power BI dashboards to validate workflows and decisions.
    Pharma R&DRegulatoryGxPAISAFe
  2. 2021 — 2023Chennai, India

    Product Owner / Business Analyst

    Tata Consultancy Services · GSK India

    Onboarded a validated SaaS platform into GSK's Clinical Trial Supply ecosystem.

    • Defined product strategy, epics and delivery plans across global teams.
    • Optimised business processes and aligned workflows with GxP and validation requirements.
    • Improved inventory visibility, forecasting and planning for clinical supply.
    Clinical SupplyValidationScrum
  3. Nov 2020 — Apr 2021Remote Delivery

    Product Owner — Supply Chain Transformation

    Ramco Systems · CKB Logistics, Indonesia

    Designed and delivered a Transportation Management Solution (TMS) during COVID lockdown with fully remote collaboration.

    • Defined solution strategy and roadmap for multimodal transportation (road / rail / air).
    • Delivered the product within a fixed, compressed timeline.
    • Improved tracking, planning and operational visibility.
    TMSLogisticsRemote Delivery
  4. 2018 — 2020Bangalore, India

    Product Owner / Business Analyst

    Accenture

    Transformed a benefits management program for a U.S. healthcare client.

    • Introduced Agile discipline, backlog structure and improved delivery process.
    • Launched a mobile app for benefit applications and tracking.
    • Built an automated eligibility rules engine improving processing efficiency.
    HealthcarePublic SectorAgile
  5. 2012 — 2018Chennai + Georgia, Cambodia, Djibouti, South Africa

    Business Analyst → Senior Business Analyst

    MSC Technology

    Supported global digital transformation for one of the world's largest shipping lines.

    • Delivered multi-country ERP implementations from requirements to go-live.
    • Modernised agency operations across 4 countries.
    • Improved shipment visibility, booking management and integration with ports/depots.
    ShippingERPGlobal